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FreshDogHQ welcomes corrections, reader questions, press inquiries, and privacy requests. The site is handled by a small editorial team, so replies may take a little time and individual experiences may differ depending on message volume.
For general contact, email support@freshdoghqpro.com. Typical response time is within 2 business days.
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Charlie Strong Jr.
10400 Rutledge Pike
What We Cannot Help With
- Order status questions — please contact the brand or retailer where the item was purchased.
- Refund requests — these are handled by the brand or retailer.
- Shipping problems — the seller or carrier is usually the right point of contact.
- Technical issues with a product — support should come from the brand or retailer.